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We Recently had our roof and windows replaced by Custom Home Improvements based in Virginia Beach, Virginia and would highly recommend this company.
From our very first contact with their representative, we felt confident that what was promised would be delivered. The sales representative treated us with patience and courtesy, understanding that this large purchase required hours of his time to answer all of our questions and concerns. He compared his company's product to others, but did not in any way "bash" the competition. Throughout this process, we felt confident in his integrity and trustworthiness.
Working with the business office was always a pleasure. Administrative matters were handled in a timely fashion and we were always kept apprised of the status of our project.
The work crews arrived on time and were very respectful of our home and yard.Their professionalism showed not only in their work, but in their personal appearance and their character. The work was completed to our satisfaction. Although this required a few minor adjustments, these were done promptly and without hesitation.
Custom Home Improvements stands behind their employees and their work. Although they are a relatively small company, they are big in all that matters.
Iris and Robert Lewis
Newport News, VA
Custom Home Improvements did an excellent job installing 5 windows in my home. They came on time and worked hard every moment they were here, removing my blinds and old windows, then installed the new ones very professionally. They were polite and pleasant as they worked. They cleaned up and left everything in place and neat. My windows are beautiful! I would definitely recommend them for anyone who wants a wonderful custom improvement.
Gloria D. Arnold
Virginia Beach, VA
I wanted to take a minute and give my sincere thanks for the absolutely wonderful renovations job your company recently completed on my home in Chesapeake.
From the initial processing stages to the final output, I was very impressed with your company's professionalism,courtesy and expertise.Your marketing,sales and production teams were extremely helpful and knowledgeable while communicating any changes or ideas throughout the entire process! Now completed, I am more than pleased and happy with the end results.
It's obvious to me and my family that your company works closely as a team, to get the job done right and in a timely manner no matter the weather or time of year. I have spoken to staff members via phone, but I also wanted you guys to see this in writing as well! To everyone who was involved, take a bow!!! You guys are the best!!
My husband and I are very happy with our decision.
This company is really all about customer service and professionalism.
We researched 4 other companies and we always felt lacking in one area or another with them.
I think what we really liked was the credentials that they had. Nice to know that our windows were installed to the manufactures specifications so we had a legitimate warranty thru the manufacture.
Their cleanup and care of our home was also a bright point I wanted to express.
I would highly recommend them to our friends and neighbors.
Thank you for a job well done,
Carol and Ray Murphy
Custom Home Improvements.
I would like to thank you for the outstanding job tat was done to my home.
The gentlemen that did the work on my house did a outstanding job,and they were very polite.
Thanks to them my house looks like it had a much needed facelift.
I would also like to thank the salesman for coming out to talk with my son and me.
He explained everything very well to us and enjoyed talking with him.
Keep up the outstanding work good work.
This is what I call a job well done.
Custom Home Improvements is number one in my book.
Thank you again for a job well done.
Ruth Ann Piel
Virginia Beach Virginia
Custom Home Improvements,
I'd like to take this opportunity to thank you and your associates for the fine job that you've done on the upgrades to the exterior of my home.
The work was accomplished quickly and efficiently. The few minor discrepancies that I've seen are all being taken care of very effectively by your production manager and his work crews
I would also like to note in particular the excellent work that was accomplished by your crew.
The crew chief had to address a number of issues that had existed from the time my house was built. They worked diligently to correct these problems. They did this through the worst weather of the winter and still provided a product that I will be proud of.
I wanted to thank-you for the the wonderful service given by Custom Home Improvements. We had new siding put on our house and we love it. The quality of the siding and the work is superior. We have had numerous people stop and ask who did the work because it looks so good. It has also saved on our energy bills and noise control. The staff that does the does the work is professional and clean. The company definitely stands behind their products and service. I would highly recommend Custom Home Improvements for any home improvement needs.
To whom it may concern,
This letter of recommendation is for the crew that works for Custom Home Improvements. They were assigned with the task of putting up our new siding on our house. They worked very efficiently and did the job in a timely manner.
After the end of everyday they cleaned the area they were working on and left no mess anywhere.
If they ran into any issues on the job, they were always quick to let us know and what could be done resolve the problem.
They were never pushy in the aspect of spending more money on the changes that were needed..
Anyone who has work done by Custom Home Improvements will be impressed with the quality and professionalism of their work.
Virginia Beach, VA
To Whom It May Concern;
Custom Home Improvements (2000 General Booth Suite 204 Virginia Beach, Virginia — 757-689-2734) performed roof replacement at our house 6 Jun 2014. Team arrived at the agreeable time and date and immediately began the replacement project. it was obvious from the beginning that safety was a priority for the team. Each yard item in the way was removed and walking areas were protected from roof debris. Project ended same day as scheduled with no injuries, no damage to premises, all removed items returned to place.
Most impressive — effective use of time and at the end of the day apart from the new roof it was impossible to tell that anyone work on our house that day. All removed yard items were returned to the exact location and nails and debris removed from premises.
Sales Representative — Excellent
Installation Crew — Outstanding
Strongly Recommend Custom Home Improvement for all home repairs.
Ralph A. Sifre
Very Satisfied Customer
To the great group at Custom Home Improvements,
Just wanted to drop you a note and let you know how much we love the "new" look.
You guys did a fantastic job!
Our 1962 rancher has come into the 21st century.
Your guys did a beautiful job, plus they were helpful and very courteous when we had a question about the work. You've helped us to make this our retirement home even nicer than before. When we need additional work for future home improvement projects, we'll defiantly call you guys again.
David & Cris Stinespring